Simply put, a business phone system is a collection of phones with the features required for a company to operate effectively and be connected to the same network. Whether you have a few phones or a complex web of linked devices, a business phone system typically includes features like conference calling, Call Tracking, call metering, shared and private voice mailboxes.
Many companies use various extra features in the current business climate to gain a competitive advantage and improve their operations. If you’re considering replacing your old phone system with a modern one, you must know its value. Here are six compelling justifications for switching to a current, cost-effective phone system.
Your phone’s technology is outdated
Businesses encounter issues when outdated hardware needs to fixed or even replaced because the technology inside may need to be updated. VoIP entirely relies on the cloud, so you never have to worry about conducting maintenance or revamping the infrastructure.
Your business is growing
If your current system cannot handle your growing user base and call volume; or if you have outgrown it, consider upgrading. Upgrading to a hosted system will position you for business development well into the future by eliminating the need to install increasingly more phone lines as the company grows. A VoIP solution from IP Telecom allows you to add and remove users at will for very little additional money!
You have various locations
If you tired of managing multiple phone numbers and disconnected systems for the various locations of your business, VoIP from IP Telecom is the best upgrade.
All your locations will linked to the same phone system and have the same phone numbers thanks to IP Telecom, and you can use the softphone app to make free internal calls from any device, anywhere.
You work with remote employees
If you employ remote workers and your business phone system is out-of-date, you might have to pay extra money each time you contact your remote workers from a landline to a mobile. Why not make their phone accessible through your phone system?
Someone can install desktop, tablet, and phone applications if you upgrade to an IP Telecom business class VoIP. Whether you work from home frequently or only rarely; this will enable you to maintain a connection with the same work number and features.
You require novel features
Customers and team members are demanding more and more benefits because of the rapid advancement of technology. Avoid being force to purchase brand-new hardware and software each time you want to add conversation recording, video conferencing; forwarding, holding, or similar features. Get a business phone system that can adapt to your changing requirements; that includes all these functions and dozens more.
You have exceeded capacity
Most conventional phone networks have a maximum capacity. They can only support a certain number of devices, which includes fax machines and phone lines. If you are at or about to reach your port capacity; you will soon need to buy extra ports to handle more lines.
To raise your cap, consider whether investing in technology is the best move for your business. VoIPis much simpler to scale than port technology if you expect ongoing development. Even if your business expands rapidly, adding more users can boost your VoIP system.
You are overpaying for onsite visits
No matter how well-staffed your IT team is; your business should be free to pay for ongoing onsite phone technician appointments. The average expense of these onsite visits is over $150 per session.
Choosing a hosted private branch exchange (PBX) or VoIP manage by a provider virtually eliminates the need for onsite visits after implementation, even if your IT staff is tiny or non-existent. VoIP remote administration portals are accessible from any place with an Internet connection. If you’re paying a technician to visit your location, it’s time to upgrade.